Model of Care

Melanoma Patients Australia’s model of care provides an evidence-informed framework for delivering high-quality, patient-centred, specialist melanoma telehealth nursing and community support.

Why a Model of Care?

Melanoma affects people differently and so does the journey through diagnosis, treatment and beyond.

MPA’s Model of Care defines how we deliver our services, ensuring support is evidence-based, person-centred and connected to the broader health system.

It benefits everyone involved in the melanoma experience:

A Framework Built Around You

We provide support to patients and families when they need it, at any point on the care pathway from diagnosis.

Our model of care is designed to complement the care and support provided by a health care team, hospital or GP. MPAs model of care and telehealth nursing navigation delivers flexible, nurse‑led support where needed, with a tiered approach ensuring the right care at the right time—strengthening the nurse–patient relationship and valuing the role of peer support and lived experience.

Download our Model of Care

Frequently Asked Questions

It is the evidence-informed framework that guides how MPA designs and delivers its services. It defines the scope of MPA’s support, the domains of care it addresses, and how services connect with the broader health system.

No, MPA does not provide clinical treatment; it delivers melanoma specialist support programs and services that complement clinical care. These include a melanoma support line, melanoma telehealth nursing service, melanoma counselling service and melanoma support groups.

MPA’s services are available to all Australians affected by melanoma, including patients and their families, at any stage of the care pathway.

Patients can be referred at any time, from diagnosis onwards, particularly at key transition points or when additional supportive, emotional, or practical care needs arise.

Yes, MPA’s model is evidence-informed, aligned with national health priorities, and designed to ensure consistent, high-quality, coordinated care across the health system.

MPA works alongside existing health care teams, strengthening referral pathways and coordinating support to complement hospital and primary care services.

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