Melanoma Nurse Counselling

Our Nurse Counselling Service offers a free and confidential service providing personalised emotional support by phone or video call to anyone affected by melanoma — including patients, family members, and carers — anywhere in Australia.

Finding out that you or a family member has melanoma can bring many physical, emotional and social changes. It’s completely understandable if these changes feel overwhelming at times. The Melanoma Patients Australia Nurse Counselling Service offers a supportive space where you can talk about your thoughts and feelings and get help coping with any emotional challenges you are facing.

Ways the Nurse Counselling Service can support you:

  • Adjusting to a melanoma diagnosis
  • Emotional distress relating to melanoma
  • Managing fear of recurrence
  • Family / carer emotional support
  • Finding meaning
  • Living with advanced / metastatic cancer
  • Returning to life beyond melanoma
  • Existential / spiritual distress

Understanding what to expect from Nurse Counselling

If you are considering counselling, you can read our Understanding the Support from Our Melanoma Nurse Counsellor fact sheet.

This fact sheet explains what you can expect from the service, including consent, confidentiality, counselling sessions, the types of support available, and how the Melanoma Nurse Counsellor can work with you during your sessions.

During counselling sessions, we can work together to:

  • Discuss how a melanoma diagnosis has affected your life
  • Explore what’s happening for you right now and work out the goals that matter most to you.
  • Talk about what you would like to work on in each session
  • Work on practical strategies that feel meaningful and discuss stress‑management and coping approaches that fit your life
  • Plan how you can continue using these strategies after your counselling sessions finish

Sessions

The Melanoma Nurse Counselling Service offers short‑term emotional support for patients and carers.

The service includes:

  • One 50‑minute session with the Nurse Counsellor and
  • Up to two 40‑minute follow‑up sessions if you need them

A consultation with a melanoma telehealth nurse is required before counselling can begin. This step ensures you receive the appropriate guidance and support for your care.

Important: This is not an emergency or crisis service

The Melanoma Nurse Counselling Service is not an emergency or crisis service.

If you are experiencing an emergency or crisis, please contact the following:

Emergency Services: 000 Lifeline: 13 11 14 or https://www.lifeline.org.au/

Book an appointment

To book an appointment with the melanoma nurse counsellor please fill out the referral form below or call our national support line on 1300 884 450.

Referrals into the service may be submitted as a self-referral or on behalf of the patient by a carer/family member or health professional with consent.

Do you need an interpreter?

If you need an interpreter, please call TIS National on 131 450 and ask them to call Melanoma Patients Australia on 1300 884 450.

You can be connected with an interpreter during our business hours, 9am to 5pm AEDT. This service will be free of charge. TIS National interpreters are professional and will keep your information confidential.  

For more information about this service, visit the TIS National website.

Patient/Client Referral Form

Complete the referral form below and select Nurse Counselling, and one of our Melanoma Specialist Support Team Members will be in touch within 3 business days to follow up with you.

“The tumour was successfully removed and it was only then it was confirmed it was a secondary melanoma – primary unknown!”
Louise Sherwood
MPA Patient Story - Louise Sherwood with family group drinking wine smiling at the camera

Search